Pricing and Additional-Work Disclosure
Effective date: September 8, 2026
What this service costs you
Nothing. There is no fee to use this website, submit a request, or be referred to a contractor. You are never under any obligation to hire the company that contacts you.
How we are paid
We may receive a referral fee from a septic company for passing along your request. You do not pay that fee, and it is not added to your quote by us. We mention it because you deserve to know how a free service pays for itself, and because a referral fee is not a recommendation — being paid to refer you does not mean we have inspected that company's work or verified its credentials. Please verify them yourself using the steps in our Licensing and Referral Disclosure.
How the quote works
- You describe the problem in the request form.
- We refer your request to a septic company serving your area.
- The company contacts you to discuss the issue and arrange a visit.
- Once they have identified what is actually wrong, they provide a free quote.
- You decide whether to go ahead. The agreement is between you and that company.
Any figure discussed before someone has examined your system is an estimate based on your description. It can change once the tank is opened and the real condition is visible. That is normal for septic work, and it is why the quote comes after the diagnosis rather than before it.
We do not publish prices
You will not find a price list on this site. Rates are set independently by each contractor and vary with tank size, system condition, access, and location, so any number we printed here would be misleading. Ask the contractor directly, and ask them to put it in writing.
What commonly affects a septic quote
Knowing what drives the price makes it much easier to tell a fair quote from an inflated one. These are the factors that legitimately affect what septic work costs:
- Locating and uncovering the tank lids. If the lids are buried and their location is unknown, probing or digging is needed before any work can start.
- Tank size. Pumping is priced largely on capacity, so a tank bigger than expected means more volume to remove and dispose of.
- Condition of the contents. Heavily compacted solids take extra water, agitation, and time to break up.
- Access. Long hose runs, steep or soft ground, and locations a truck cannot reach directly all add difficulty.
- Number of tanks or compartments. Multi-compartment tanks, pump chambers, and grease traps are usually priced separately.
- Components serviced or replaced. Effluent filters, risers, lids, baffles, and pumps are separate from the pumping itself.
- Repairs found during the visit. Problems discovered once the tank is open are quoted separately.
- Timing. Emergency, weekend, and after-hours calls typically cost more than a scheduled visit.
- Distance. Properties well outside a contractor's normal service area may carry a travel charge.
- Disposal costs. Waste must go to a permitted facility, and those facilities sometimes apply surcharges.
- Permits. Repairs and alterations may require a permit, and the fee is generally passed through at cost.
- Sales tax, where it applies to the work.
Additional work should always be approved first
A good contractor stops before doing work beyond what you agreed to, shows you what they found, explains what it costs, and waits for your approval. You should never receive an invoice for work you did not authorize.
What to expect from a contractor worth hiring:
- A written estimate before work begins, stating the scope and the price.
- An explanation, ideally with photos, of anything found on-site that changes the price.
- Your explicit approval recorded before the additional work is performed.
- A clear itemized invoice at the end, plus written warranty terms.
- A straight answer about what happens if you defer a recommended repair.
Warning signs
- A quote that is unusually low, followed by a long list of add-ons once the truck is on site.
- Pressure to decide immediately, or an invented deadline. Real urgency gets explained specifically — a health hazard, a code violation, or damage that worsens with delay.
- Refusal to put the price or the warranty in writing.
- Refusal to provide a Florida DEP septic registration number.
- A demand for full payment in cash before any work is done.
- Work started without your approval.
If you disagree with a charge
Billing disputes are between you and the contractor, since they set the price and did the work. Contact them first, before paying if possible, with the invoice number and the specific charge you are questioning. Ask to see the estimate you approved and any photo documentation.
Please also tell us at (407) 907-0927 or navarropro@aol.com. We cannot resolve the billing dispute, but we will stop referring homeowners to a company that bills for unauthorized work. You can also report a septic contractor to the state — see our Licensing and Referral Disclosure.
Contact us
Navarro Pro Services, operating as Clearline Septic
7700 Westgate Blvd, VVC14
Kissimmee, FL 34747
(407) 907-0927
navarropro@aol.com